MY.EIDA

Natural gas – the cheapest price per m³

Residential rates for private households

Natural gas

A single energy tariff for everyone

0,16496 €
Price¹ per m³ excl. VAT

100% carbon neutral

Price based on market value

Invest in "Gold Standards" projects

Invest in "VCS" and "CBB" projects

No minimum contract duration

Learn More
___________________________

Fixed Fee Cat.1²	0,20 € / kW / month
Integrated tariff³	0,30926 € / m³
Creos Grid Cat.1⁴	7,21 € / month
Fee and offset fund Cat.A⁵	0,00108 € / kWh

Price details and terms of sale

AN OPTIMAL GAS TARIFF AVAILABLE AT MARKET PRICE

Eida’s natural gas price "Ökogas Flex" is indexed monthly based on the actual market price, meaning you are paying the most current prices for your gas consumption available to the market.

A 100% ECO-FRIENDLY PRODUCT

100% carbon neutral natural gas, Eida is committed to fully offset any CO₂ related emissions by investing in certified «Gold Standards», «VCS» (Verified Carbon Standard) and «CBB» (Climate, Community and Biodiversity Standards) projects.

Eida is the only natural gas supplier in Luxembourg, meaning our gas is CO₂ neutral and more ecologically friendly.

Would you like to compare gas suppliers?
Use calculix.lu, and neutral and independent price comparison tool for electricity and gas in Luxembourg.

The advantages of Eida natural gas

An optimum tariff

Monthly adjusted tariff

Based on the real market price

100% CO² neutral

Fully compensate CO² emissions

Invest in certified projects

Why choose Eida’s natural gas?

Natural gas : one price for everyone

Okay, natural gas is a fossil fuel, but unlike oil and coal, it is a much "cleaner" source. CO₂ emissions are much lower when gas combusts compared to coal and oil.

In 2017,
EIDA has financed a reforestation project for the Amazonian forest (Brazil), certified VCS and Gold Standard
Learn More
EIDA has financed a biogas project in China (Xinyang) for the production of electricity, certified Gold Standard
Learn More
EIDA financed a stove improvement project in Uganda to improve living conditions and reduce pollution, certified Gold Standard
Learn More

Eida’s natural gas subscription “Ökogas Flex” let’s you:

choose your billing type: by e-mail or post

choose your type of payment: direct debit or bank transfer

choose to contact customer care online via mail or by phone

Frequently asked questions

Please find further details relating to Eida natural gas and our offer here.
More questions answered in our FAQ section.

I am moving home and I am already an Eida client, what do I need to do?

Please try contacting us at least 15 days prior to moving out.
Let us know your new address and ideally have the new meter number ready too. The day you move out you must note both your gas and electricity meter standings (take a photo for example).
You should do the same on the first day you arrive at your new place. Eida takes care of the closing of your contract and will offer you a new contract for the new address.

Who do I contact in case of a gas cut?

If there is a gas cut please contact your gas distribution system operator directly - G.R.D. (gestionnaire de réseau de distribution).

Here is the contact information of the various gas distribution system operators (G.R.D.) in Luxembourg:

Creos Luxembourg S.A.
Tél: 8007-3001

Ville de Dudelange
Tél: 691 68 06 80 / 24 46 22 00 (Police)

Sudgaz S.A.
Tél: 55 66 55 66

How do I subscribe to Eida?

Fill out our online form or request one by phone or email. That's it, Eida does the rest including terminating your contract with your current gas supplier.

Sign-up in only a few minutes.

If you would like to switch gas supplier, all you need is a bill from your current gas supplier which contains all the necessary information to complete the form. You also need your IBAN and your number P.O.D. (Starts with LU00000 and can be found on your invoice).

If you have just moved home and need a new connection, you will need all the basic information (new address) to complete the form. Plus your IBAN and your P.O.D. number (Begins with LU00000).)

If you cannot find your P.O.D. number, contact your electricicity distribution system operator (G.R.D.).

Contact information for gas distribution system operators (G.R.D.):

Creos Luxembourg S.A., L-2084 Luxembourg
Tél: 2624-1, Fax: 2624-5100, email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Ville de Dudelange, place de l'Hôtel de Ville, L-3590 Dudelange
Tél: 515125

Sudgaz S.A., 137, rue de Luxembourg, L-4221 Esch/Alzette
Tél: 556655-1, Fax: 572044, email: This email address is being protected from spambots. You need JavaScript enabled to view it.

How do I know if Eida really offers the cheapest gas prices on the market?

You can find our gas price on our website and you can compare it with your current offer.

Alternatively, you can use our web based app to calculate your estimated monthly and yearly payments.

Most importantly though, you can compare gas prices using calculix, a tool by the Institut Luxembourgeois de Regulation (I.L.R.), the energy market regulator in Luxembourg, which is a neutral and independent comparator.

Is there a risk of a gas cut if I change gas supplier?

There is no risk of a power cut if you change gas supplier in Luxembourg.

Until the change is effective, the electricity you consume will be invoiced by your current gas provider.

The distribution system operator (G.R.D.) supplies energy regardless of the manufacturer and guarantees continuity of supply.

I am renting, can the property owner impose a gas supplier?

You are free to choose your own gas supplier.
Nothing obliges you to keep the gas supplier chosen by a previous tenant or owner.

Does changing gas supplier incur a fee?

No, changing gas supplier is totally free. You will not be charged by Eida nor your previous gas provider.
When moving to a new home, it is important to change ownership of the meter in your name. This will generate a fee charged by the distribution operator G.R.D.

What are my obligations with regards to my old gas supplier?

You have no obligations with regards to your old gas supplier.
Eida will take care of everything.

Can I choose Eida as my gas supplier wherever I live?

Yes, Eida gas is available throughout Luxembourg.

Do I need to commit to an Eida gas contract for a minimum duration?

With us, our residential and professional clients who receive a yearly breakdown can leave Eida at any given moment. No minimum commitment, no fees (for signing up or leaving).

What do I need to do if I move home?

Please get in touch with Eida to let us know your new address.
Contact-us by phone or email providing us your new address and meter number.

Are you subscribed to our Budget tariff? Contact-us by email or login to the Eida site.

Convinced?

Natural gas

A single energy tariff for everyone

Tariff 2018 Tarif « fourniture du dernier recours » Conditions générales de vente de gaz naturel "Fourniture du dernier recours"

¹ October 2019 Single tariff
² Yearly fixed fee Categoriy 1. Please look at the price details for Cat.2 et Cat.3
³ Integrated tariff (October 2019)
⁴ Annual tariff for Creos network Category 1. Please look at the price details for Cat.2 et Cat.3s
⁵ Annual fixed fees and tariffs for Cat A. Please look at the price details for annual fees on Cat B, Cat C1, Cat C2, Cat D.

WHERE TO FIND US

__________

6 Jos Seylerstrooss
L-8522 Beckerich
Luxembourg

__________

+352 26 47 47
info@eida.lu

OPENING HOURS

__________

Customer service
Monday to Friday
8:00 am to 5:30 pm

Eida s.a.

Natural gas – the cheapest price per m³

Residential rates for private households

AN OPTIMAL GAS TARIFF AVAILABLE AT MARKET PRICE

A 100% ECO-FRIENDLY PRODUCT

The advantages of Eida natural gas

Why choose Eida’s natural gas?

Frequently asked questions

Convinced?