MY.EIDA

Environment-friendly electricity - for all !

Residential rates for private households

Meter type ?

MONO-RATE BI-RATE

Fixed price for :

1 YEAR 2 YEARS 3 YEARS

LITE option discount ?

YES NO

Green - LITE

High environmental quality

Ecological quality and added value for energy transition.


0,1102 €
Price per kWh excl. VAT

100% WIND ENERGY¹

Invoice by e-mail

Pay by direct debit

EKOenergy labeled

Funding renewable energy plants

Guaranteed fixed price 3 years

Learn More
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Supplier Fixed Fee	1,25 € / month
Energy	0,0637 € / kWh
Grid	0,0465 € / kWh
Fixed Grid Fee²	11,55 € / month

Rate details and terms of sale

Eida Green Electricity Advantages

Superior ecological quality

Support clean energy

Limit your environmental impact

100% online offers

Benefits in our Eida Shop

Real ecological support

Why different options?

Green : High environmental quality

Ecological quality and added value for energy transition.

Eida’s standardly priced electricity tariff "Green" contains 100% wind energy¹.

With Eida - Green, you support :

The EKOenergy label
Support the Climate Fund which promotes the development of renewable energies in the world. Contribute towards the protection of biodiversity and the restoration of rivers.
Learn more Logo_Ekoenergy

You can:

choose your billing type: by e-mail or post

choose your type of payment: direct debit or bank transfer

choose to contact customer service online via mail or by phone

By choosing the LITE option, you will receive your invoices by e-mail only. You will have to pay your invoices by standing order. Thanks to this option, you benefit from cheaper rates on all our electricity related products.

Frequently asked questions

Please find further details relating to Eida's green electricity and our offers here.
More questions answered in our FAQ section.

In case of a power failure, who do I contact?

In case of a power failure, contact your distribution system operator directly - G.R.D. (gestionnaire de réseau de distribution).

Here is the contact information of the various electricity distribution system operators (G.R.D.) in Luxembourg:

Creos Luxembourg S.A.
Tél: 8002-9900

Ville de Diekirch
Tél: 80 87 80 501 / 80 83 05

Electris par Hoffmann Frères S.à.r.l. et Cie s.e.c.s.
Tél: 32 73 91

Ville d'Ettelbruck, B.P. 11, L - 9002 Ettelbruck
Tél: 819181-1, Fax: 819181-350

Sudstroum S.à.r.l. & Co s.e.c.s.
Tél:27 54 43 30

How do I switch to Eida?

Fill out our online form or request one by phone or email. That's it, Eida does the rest including terminating your contract with your old provider.

Sign-up in only a few minutes.

If you would like to switch electricity supplier, all you need is a bill from your current supplier which contains all the necessary information to complete the form. You also need your IBAN and your P.O.D. number (Starts with LU00000 and can be found on your invoice).

If you have just moved home and need a new connection, you will need all the basic information (e.g. new address) to complete the form plus your IBAN and your P.O.D. number (Begins with LU00000).)

If you cannot find your P.O.D. number, contact your electricicity distribution system operator (G.R.D.).

Contact information for electric distribution system operators (G.R.D.):

Creos Luxembourg S.A., L-2084 Luxembourg
Tél: 2624-1, Fax: 2624-5100
email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Ville de Diekirch, B.P. 145, L - 9202 Diekirch
Tél: 808780-1 Fax: 808780-249

Electris par Hoffmann Frères S.à.r.l. et Cie s.e.c.s. B.P. 22, L - 7501 Mersch
Tél: 327391, Fax: 320072-35, email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Ville d'Ettelbruck, B.P. 11, L - 9002 Ettelbruck
Tél: 819181-1, Fax: 819181-350

Sudstroum S.à.r.l. & Co s.e.c.s., 12, rue Xavier Brasseur, L - 4040 Esch/Alzette
Tél: 26783787-686, Fax: 26783787-87

How to know where Eida stands on the energy market?

You can find all our electricity prices on our website and you can compare them with your current offer.

Alternatively, you can use our web based app to calculate your estimated monthly and yearly payments.

Most importantly though, you can compare prices using calculix, a tool by the Institut Luxembourgeois de Regulation (I.L.R.), the energy market regulator in Luxembourg, which is a neutral and independent comparator.

Is there a risk of a power cut if I change electricity supplier?

There is no risk of a power cut if you change electricity supplier in Luxembourg.

Until the change is effective, the electricity you consume will be invoiced by your current provider.

The distribution system operator (G.R.D.) supplies energy regardless of the manufacturer and guarantees continuity of supply.

I am renting, can the property owner impose an electricity supplier?

You are free to choose your own electricity supplier.
Nothing obliges you to keep the electricity supplier chosen by a previous tenant or owner.

Does changing electricity supplier incur a fee?

No, changing electricity supplier is totally free. You will not be charged by Eida nor your previous electricity provider.
When moving to a new home, it is important to change ownership of the meter in your name. This will generate a fee charged by the distribution operator G.R.D.

What are my obligations with regards to my old electricity supplier?

Normally, you have no obligations with regards to your old electricity supplier.
Check with your current provider.

Can I choose Eida as my electricity supplier wherever I live?

Yes, Eida electricity is available throughout Luxembourg.

Do I need to commit to an Eida electricity contract for a minimum duration?

With us, our residential and professional clients who receive a yearly breakdown can leave Eida at any given moment. No minimum commitment, no fees (for signing up or leaving)

What do I need to do if I move home?

Please get in touch with Eida to let us know your new address.
Contact-us by phone or email providing us your new address and meter number.

Does changing electricity supplier mean that any cables or the meter must be changed?

No, you will keep the same installation including the same meter.

Why the new price lists are called fixed price 1 year, fixed price 2 years, fixed price 3 years?

The new price lists applied by eida are fixed prices. So, eida guarantees you during the duration of the price list (1, 2 or 3 years) a price excluding tax of the energy without any fluctuation. The Price is blocked during your subscription.

Why the new price lists are according different to the duration?

The price lists of eida are according different to the guaranteed duration of fixed price because eida buy his electricity cheaper over a longer period and guarantee you a really competitive price over this period.

Does a contract with a Fixed price for 3, commit me for 3 years?

With a contract Fixed price for 3, just like a fixed price for 1 or 2, you are not committed on a determined duration. The contract remains a permanent employment contract and for which you have systematically your legal right of cancelling (while respecting the legal advance notice of twenty-one days). What is blocked during this duration of three years it’s only the price of the kWh

Can the fixed price list vary upwards or fall?

No matter what happens on the energy market, your tariff will remain the same for the whole period. Eida guarantees you a competitive price regardless of the events. During the chosen period, there can be no increase in the price excluding tax of energy.

Can I change the price list of the duration while I already have a contract which runs with eida?

It’s not possible to ask to take advantage of another price list while you are already supplied by eida.

How does it go of Switching supplier with a fixed offer?

The procedure of switching the supplier remains unchanged. Indeed, your contract is always indefinite and you still have your legal right to cancel the supply contract whenever you want (in respecting the legal notice of twenty-one days).

How are the price lists of 2019 calculated using the network ?

For the year 2019, the price lists of using the network are the same whatever the network on which the point of supply of the customer is situated.
The use of the network includes:
- A fixed monthly fee(royalty) which varies according to the intensity of your electric installation (in euros a month),
- An additional fixed monthly fee(royalty) by additional meter (in euros a month)
- A price list(rate) of use of the network (in euro by kilowatt-hour),
- A component of availability for the customers wishing to auto-consume (in euro by kilowatt-hour),
- The tax electricity (in euro by kilowatt-hour),
- A contribution to the compensation fund (in euro by megawatt-hour),
- The value-added tax.

What means guaranteed duration of fixed price?

The guaranteed duration of fixed price is the duration during which eida guarantees you the price of your energy in the price list which you chose during your subscription. So by choosing a price fix 3 years, eida will guarantee you the same price excluding tax of the energy for duration of 3 years. You don’t have concern anymore to make concerning energy prices during this period.

Convinced?

Green

High environmental quality

Conditions générales de vente Labelling Budget 2016 Labelling Blue 2016 Labelling Green 2016 Labelling Budget 2017 Labelling Blue 2017 Labelling Green 2017 Labelling Blue 2018 Labelling Green 2018

Rates 2017 :03 / 04 / 05 / 06 / 07 / 08 / 09 / 10 / 11 / 12

Rates 2018 : 01 / 02 / 03 / 04 / 05 / 06 / 07 / 08 / 09 / 10 / 11 / 12

Rates 2019 : 01 / 02 / 03 / 04 / 05 / 06 / 07 / 08

Eida entered the Luxembourg electricity market in 2006 and has only ever supplied 100% green electricity.
Rates for Eida’s eco-friendly electricity are very competitive and transparent.
Supporting Eida means supporting sustainable energy projects and means you are joining our Energy ReVolt.

If you would like to compare our electricity offers to other electricity suppliers, we suggest using a neutral and independent comparison site like calculix.lu.
Would you like to change electricity provider? Nothing is easier, Eida will do it for you...

¹ Green: mix 2018: 100% Wind energy
² For a 40A meter intensity, for other meter intensity, please consult dedicated documentation

WHERE TO FIND US

__________

6 Jos Seylerstrooss
L-8522 Beckerich
Luxembourg

__________

+352 26 47 47
info@eida.lu

OPENING HOURS

__________

Customer service
Monday to Friday
8:00 am to 5:30 pm

Supplier Fixed Fee	1,25 € / month
Energy Day	0,0716 € / kWh
Energy Night	0,0538 € / kWh
Grid	0,0465 € / kWh
Fixed Grid Fee²	11,55 € / month

Eida s.a.

Environment-friendly electricity - for all !

Residential rates for private households

Eida Green Electricity Advantages

Why different options?

By choosing the LITE option, you will receive your invoices by e-mail only. You will have to pay your invoices by standing order. Thanks to this option, you benefit from cheaper rates on all our electricity related products.

Frequently asked questions

Convinced?